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OCS ESD is a web based software and content delivery platform that allows you to efficiently distribute, track and manage the products you distribute to worldwide customers. Increase delivery efficiency, increase compliance, take control of your revenue recognition while reducing operations and support costs through OCS’ self service ESD module.
OCS offers software vendors an easy to adopt, worldwide online delivery capability for your products and content. Electronic delivery is the fastest and most cost effective method for getting products to enterprises and users. Our ESD platform is integrated with Poetic’s powerful entitlement management system, providing you with access control for your software products, licenses and content. You will also benefit from ability to track the movement of products through complex channels and automated processes such as subscription and support renewals. Our ESD services are highly scalable, and can easily handle your growing enterprise and SMB business.
Poetic ESD features include:
- Leveraging Poetic’s best in breed entitlement management system ensures that only those who are entitled can access your products, updates, patches, licenses and documentation.
- Provide interruptible downloads that resume where the process was interrupted for greater customer service and improved satisfaction.
- Support for global deployments in local languages
- Enforce export compliance
- Enable web access to data and automated reporting
- Automated notifications for targeted communications and increased renewal rates.
- Supports various download types (binary, patches and documentation).
- Utilize our robust global network comprising 20,000 servers across 71 countries, which easily handles spike traffic.
Poetic ESD benefits include:
- OCS’ platform is available as a hosted service or can be deployed within your systems infrastructure.
- Poetic integrates with your existing business systems using web services and XML so commerce data is always current.
- On-line distribution increases efficiency, reduces costs and improves customer service.
- Increase maintenance renewals through proactive notifications and automated renewal processes.
- Automatically enforce all of your program and go to market rules
- Present the correct pricing to channels and vertical markets automatically.
- Conduct business with your global customers in their local language and currency.
- Automate export controls and tax calculations.
- Provide your customers and channel the tools to self-manage product purchasing and the entitlement lifecycle.
- Improve your customers experience.
- Provide your channel with branded commerce portals.
- Improve channel management with robust transaction tracking, targeted communication and increased visibility.
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