“Through research into how Poetic could further improve licensing management and ROI, it became clear that publishers could benefit from tools that support multiple upgrade distribution methods, and that provide more flexibility in how they renew licenses,” said Ed Rose, OCS President and CEO. “Poetic 10.0 provides the functionality publishers and their resellers and customers need. It easily accommodates unique licensing, upgrade and user access policies, while continuing to provide comprehensive, real-time views into licensing program status.”

Key features in Poetic 10.0 include:

• Enhanced automated fulfillment
  Poetic’s automated fulfillment capabilities no longer require orders or coupons. Poetic can now support virtually any type of free or purchase upgrade program with robust features, including:
  • Entitlement-based upgrades, where users become eligible for an upgrade by purchasing an upgrade entitlement
  • Obtaining upgrades via the activation process
  • More flexible mapping for upgrade deliverables – can replace multiple products with a single product or vice versa
  • New scheduling options for running automated fulfillment jobs – can run on a recurring schedule – enabling publishers to more easily notify and secure eligible upgrades
• Managing maintenance and renewal at the machine/license level
  Poetic 10.0 supports the real-life subscription/maintenance scenarios required by publishers. By enabling the publisher to track maintenance quantities independently of license entitlements, Poetic offers more flexibility in the way publishers manage subscription programs. This is also valuable in helping end users and resellers manage partial renewal scenarios where quantities change over time.
  New features include:
  • Providing maintenance expiration information in the license
  • Using renewal entitlements to renew maintenance
  • Providing more flexibility when linking entitlements
• Simple integration with publisher environment
  Poetic’s skin and single sign-on improvements make it easier for publishers to integrate Poetic into their web site. For example, minimal programming is required to change the look-and-feel, alter text, create user-specific views, and enter Poetic on a particular page.
• Support for Oracle 9i
  In addition to Microsoft SQL Server, Poetic 10.0 now also supports Oracle databases, making it easier for more customers to implement.

About Open Channel Solutions
Open Channel Solutions (OCS) is a leading global provider of software licensing management solutions. Since 1990, OCS has been helping publishers streamline and improve their licensing processes. The company’s flagship POETIC self-service software solutions and its customer care centers help publishers enhance relationships with customers and the channel, while reducing lengthy order processes, cutting licensing administration costs and increasing revenue. OCS’s Australia-based center, a leading Novell agent, manages resellers’ licensing, fulfillment and shipping, including the nuances involved with multiple creditors and currencies. Headquartered in Norwood, MA, the company also has offices in Utah, the Netherlands and Japan. For more information, visit visit www.ocs.com.

For Further Information Contact:
Jim Werner, Open Channel Solutions
781-407-3900
jim_werner@ocs.com