Norwood, MA – November 3, 2003 – Open Channel Solutions (OCS), the leader in software licensing management solutions, today announced that Novell has significantly expanded its agreement with the company and named OCS a major distributor in Australia. OCS will be responsible for the majority of Novell’s business, including accepting orders from Novell resellers and customers, and managing volume, corporate, master, academic and school licensing.
According to David Lenz, general manager of Novell Australia, OCS’ Poetic licensing solution was a key factor in Novell’s decision. “Software licensing is getting increasingly complex, and we need partners who can handle it effectively while adding value to our business,” said Lenz. “OCS has been a reliable partner for many years. We’re pleased to expand our relationship and take greater advantage of their technology and expertise. Having OCS manage more of our business with Poetic will help ensure an efficient process for our resellers and customers, while giving us the flexibility to support future licensing models and the insights needed to drive strong results.”
“Novell is an important customer and we’re delighted with the confidence and value they place in our operations,” said Ed Rose, CEO of OCS. “We’re proud that we have helped enhance Novell’s licensing and fulfillment processes, and look forward to continue helping them provide world-class service to customers and resellers, and realize even greater business gains.”
Novell account managers and executives can access their OCS-run Poetic system 24x7 for complete visibility into licensing programs, reseller contract and customer purchasing details. As the industry’s premier self-service licensing system, Poetic provides a powerful, flexible way to manage and track orders, delivery, contracts, renewals and entitlements. By automating and streamlining the entire process and providing comprehensive views into licensing data, Poetic results in greater accuracy and efficiencies, faster time-to-cash and better revenue predictability.
OCS has been a Novell partner for more than seven years. The Australia based OCS Financial Services team acts as an agent through which Novell customers can purchase their software licenses. Having mastered the complexities inherent in today's licensing programs and contracts, OCS ensures the highest-quality service and results by leveraging its tremendous experience with customers, creditors, resellers, distributors and publishers.
About Open Channel Solutions
Open Channel Solutions (OCS) is a leading global provider of software licensing management solutions. Since 1990, OCS has been helping publishers streamline and improve their licensing processes. The company’s flagship POETIC self-service software solutions and its customer care centers help publishers enhance their relationships with customers and the channel, while reducing lengthy order processes, cutting licensing administration costs, and increasing revenue from upgrades, renewals and cross-selling. Headquartered in Norwood, MA, the company has offices in Utah, the Netherlands, Japan and Australia. For more information, visit www.ocs.com.
For Further Information Contact:
Jim Werner
Open Channel Solutions
781-407-3900
jim_werner@ocs.com
