OPEN CHANNEL SOLUTIONS DELIVERS RELEASE 14 OF INDUSTRY-LEADING ENTITLEMENTS MANAGEMENT SYSTEM, POETIC
Release provides numerous new features, enhanced user interface, revamped documentation
Norwood, MA – April 15, 2007: Open Channel Solutions (OCS), the leading provider of entitlement and e-business management solutions, today announced the general availability of Release 14 of its flagship Poetic®product.
The new release adds the ability for an external system to query Poetic’s Order Module to calculate prices based on a client’s current status within a given program, making Poetic the system of record for centralized pricing. This ensures that all parties are getting the proper price, and that customers get full credit due them within the program for additional purchases and discounts.
Release 14 also provides an enhanced user interface with many usability improvements aimed at encouraging user self-service and further elevating customer and channel-partner satisfaction. And Poetic’s systems documentation has been reorganized so that systems administrators can more easily locate the information they need; it now reflects Poetic’s modular structure, and includes a new Core Management Reference volume.
Other improvements include a redesigned reporting function that streamlines report generation and scheduling; the ability to assign a unique set of activation survey questions to each individual product; support for local-language descriptions of downloaded files; export compliance validation; and a completely redesigned renewal management process.
Said Ed Rose, CEO of OCS: “This release continues our commitment to upgrading Poetic on a twice-yearly schedule, which represents a substantial engineering investment by OCS. Release 14, containing both functional and usability enhancements, owes much to direct feedback from our customers, which we view as vitally important in shaping the future of Poetic.”
About Open Channel Solutions
Open Channel Solutions (OCS) is the leading global provider of entitlement and e-business management solutions, including its flagship Poetic®product. The company’s self-service offerings help organizations increase software renewal revenues; extend their reach and manage sales in the growing SMB market through multi-tiered channels; effectively distribute electronic software and content; and eliminate costly, inefficient e-business IT processes. OCS is headquartered in Dedham, MA (USA), and has offices in Utah, the Netherlands, Japan and Australia. For more information, visit www.ocs.com.
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For further information contact:
Jim Werner, Open Channel Solutions
(781) 407-3900
jim_werner@ocs.com
