OCS Australia & NZ has released its second sustainability report outlining its achievements throughout 2019.The OCS ANZ Sustainability Report 2019 is available here.
The report focusses on the company’s three sustainability pillars: People, Community and Environment.
OCS ANZ Managing Director, Gareth Marriott, says one of their proudest achievements continues to be the successes of their people.
“Our people are at the heart of what we do and through them we’re able to continue to deliver exceptional customer service,” says Mr. Marriott. “In return, OCS provides recognition and development opportunities; we reward our people who live our values and work with us to meet our strategic objective to be the most environmentally sustainable business in our sector by 2030.”
In 2019, OCS employed 4,782 people. Woman made up 63.4 per cent of the total workforce in the ANZ region – and 50% of our executive and management teams.
Mr. Marriott says diversity and inclusion are an important component to the success of OCS.
“We recognize that a diverse workforce brings a strength that enables us to better understand and serve customers, enhance our reputation, and attract and retain top talent and innovate successfully.”
The report includes interesting graphs on gender diversity and on generational and cultural diversity is also included.
“Like gender diversity, generational and cultural diversity brings many tangible benefits to an organization including an understanding of leadership and customer service,” Mr. Marriott says.
“Across our teams we have employees at every age and ever stage, from teenage tertiary students through to grandparents, with 102 different nationalities reflected in our workforce.
“Many of the employee initiatives we offer, such as our Employee Assistance Program in Australia, Pace National, are around ensuring we also look after our team members’ wellbeing across all of their lives – not just the time they spend with us. As humans we all have things going on in our personal lives, so we want to ensure our teams have access to the emotional support they need too.
“We’re immensely proud of our people and what they bring to OCS and our communities. Our partnership with The Salvation Army sees many of our team volunteer their time to help out – such as our Perth team who regularly cook up a storm preparing around 60 meals a month for the Perth outreach program.
“Our people are truly our most valuable asset.”