On Thursday 11 April, OCS Ireland celebrated assisting its two millionth Passenger with Reduced Mobility (PRM) between Cork and Dublin Airport since 2008.
Having flown into Cork Airport via Amsterdam from a trip to the Philippines, Mrs Teresa Murphy from Cork was the lucky Two millionth PRM Passenger and was greeted by Niall MacCarthy, Managing Director of Cork Airport, Bob Taylor, Chief Executive Officer, OCS UK, Ireland and Middle East, Áine Mulcahy, Managing Director, OCS Ireland and Barry Gregg, Airport Services Manager, OCS Ireland who accompanied Teresa to a prize presentation.
Mrs Murphy was delighted with the prize presentation, and in her own words found her journey "grand". Having the PRM assistance from OCS gave Mrs Murphy the confidence to undertake such a long trip and made a great deal of difference to her.
Since 2008 OCS Ireland has been assisting passengers with disabilities and reduced mobility at both Cork and Dublin Airports on behalf of the airport authorities, and by working together, we have achieved a high level of service and customer satisfaction over the last ten years.
Áine Mulcahy, Managing Director, OCS Ireland, said: "This wonderful achievement displays how air travel is fully accessible to all passengers with disabilities and reduced mobility, whether travelling through Cork or Dublin Airport with OCS.
"We want to commend our Customer Care Agents in Ireland who are fully committed to making the journey comfortable, safe and uninterrupted when assisting all our PRM Passengers."
Niall MacCarthy, Cork Airport added: "Providing the best possible service to passengers with disabilities and reduced mobility is of the utmost importance for Cork Airport. We are delighted to see OCS celebrate such an important milestone in Cork, having now assisted its two millionth passenger with PRM. We will continue to work with OCS as they strive to ensure a stress-free experience for those with reduced mobility travelling through our airport."