OCS provides essential facilities support services at some of the biggest and most iconic venues and destinations across the world. From world-class sporting venues, to music and entertainment destinations, to visitor attractions, our expert teams help to ensure the best possible visitor experiences.
Contact our venue facilities services team
We have over a decade of experience in providing these essential support services in the leisure, entertainment and sports sectors. Our core service offerings cover manned guarding and security systems, alongside cleaning at a wide range of event and leisure venues. We tailor these services to the specific needs of each client to ensure the perfect level of support and best possible customer experience at hundreds of events every year.
Stadiums, venues and arenas
Our work at major sporting events is testament to our expertise and professionalism in venue support services. We also provide event security and stewarding services for one-off world-stage events such as marshalling at the Tour de France with our flexible and experienced teams.
You’ll also find our teams working to provide first class experiences at the O2 Arena, Liverpool Echo Arena and Birmingham’s NEC, where we’ve increased the customer service standard from ‘good’ to ‘great’.
In the leisure sector, we provide specific expertise that meets the precise needs of some of the world’s biggest tourist attractions. We provide soft services on site at the iconic Guinness Storehouse, Ireland's largest and busiest tourist attraction.
Enhancing the customer experience with integrated facilities services
We’re experts in the provision of integrated facilities services and our customer-centric approach to service delivery makes us the ideal partner to create an outstanding customer experience for your visitors.
Highly trained, customer experienced security teams
We’re dedicated to training and talent management to provide you with talented, motivated and customer focused teams to welcome and look after your guests and ensure they have the best entertainment experience while visiting your venue. Our security teams completely understand what makes the visitor experience exceptional.
We operate flexible staffing arrangements to ensure we have a suitable presence and the capability to look after the public at peak times. At sporting events and entertainment events such as concerts, there’s only a short window of time to get visitors in and out of stadiums and arenas safely and responsibly. Our teams are experts at ensuring your customers’ safe access and exit of the venue, which adds to the whole customer experience. We have industry-leading experts on hand to help plan events or advise you how best to utilise security teams. All our security staff are licensed by the Private Security Authority (PSA).
In addition to protecting the health and safety of your visitors, our expert teams provide excellent customer service. They’re often the first point of contact for your visitors. With in depth training and detailed knowledge of your venue, our teams welcome your guests, answer any questions they have, and point them in the right direction. We’re all about enhancing the visitor experience at your venue.
Manned guarding and security for events
Securing your venues and ensuring a safe experience for visitors
In addition to manned security, we also partner with security technology vendors to offer our clients the latest in security systems, as well as in house control room and CCTV monitoring services, and car park management. Large stadiums, venues and arenas, require a robust security presence. Our security services are designed specifically for each client. We look after high profile venues and events, and provide 24/7 security solutions, 365 days a year.
Security services