First impressions last. How your staff and customers experience your business often starts and ends with your front of house and concierge team. We can provide you with professional and courteous staff who'll become the face of your business. All our staff are fully trained in all aspects of reception services and will always go the extra mile to make sure that your staff and visitors day runs smoothly. Our customer service team can give you all the information you need, including a quote, so please get in touch with us today.
Contact the front of house team
A front of house service designed just for you
We're experienced in designing, setting up and running a bespoke reception and concierge service. We can take care of your complete front of house function, including:
- designing the service from end to end
- employing and managing front of house reception or concierge staff
- welcoming and greeting your staff and visitors
- creating a positive customer experience
- aiding with your visitors’ onward journey, and
- providing and looking after interior plant displays and flowers to complete the look of your reception desk.
We know how important it is to create a positive and lasting impression with your visitors and staff alike. The ethos of our staff is to anticipate your visitors’ needs and exceed their expectations.
Electronic reception systems
New technology is revolutionising the way front of house services are delivered. If you're looking to save money on your reception services, why not consider an electronic reception system? Customer terminals allow your visitors to check in for meetings and print out visitor security passes. The system can also:
- print out evacuation lists
- book meeting rooms, and
- accept courier deliveries.
Reception-based security services
You can also choose from a range of reception based security services, including:
- visitor screening, both physical face-to-face screening and using the latest screening technology such as body scanners
- recording who's entering and leaving your premises and real time security auditing of who's in the building, and
- evacuating your premises in an emergency.
Security officers
You can also choose to have a security officer on your premises. They can provide a professional door entry control system, offering you peace of mind.
All our security officers are highly trained with site-specific qualifications, including fire marshalling, conflict management, terrorism awareness, and first aid. They are fully equipped to deal with difficult situations with the least amount of disturbance.
Plants and flowers
We design original planting schemes to bring the natural environment to your building. Our specialist horticultural technicians are trained to install and maintain your plants and our flexible service contracts include regular site visits for optimum display, or outright purchase.