Nelson City Council’s vision is for the city to be a vibrant place, where its people are deeply connected with, and committed to, their natural, social and cultural environment. Where business and innovation thrive and people enjoy living fulfilled lives in smart, sustainable communities.
OCS New Zealand has contributed to this vison for seven years, providing cleaning services and facilities management to match the diverse needs of the city’s amenities and its people.
To partner with a full-service, expert commercial cleaning provider that can meet the diverse and round-the-clock needs of a city council and, in turn, those of the community it serves.
- An agile partner - A long-term partner was required to meet the 24/7 demands of the Council – many of which are often required out of business hours and are sometimes of a reactive nature.
- A trusted, local partner - A company that had a solid local support network, where they could be trusted to fulfil needs quicky.
- A globally responsible employer - They wanted to align with a people business that believes in developing the potential of its employees and ensures decent work and economic prosperity.
- Full-service provider - A partner that could provide specialist commercial cleaning and facilities management services to meet the varied needs of the Council and community.
The OCS solution
From fixing burnt out toilets to quickly cleaning meeting rooms for last minute hui – the nature of a city council means there are multitudes of diverse requests.
Nelson City Council required a partner that was able to respond to a broad spectrum of requests for its amenities, which includes three libraries, 47 public toilets, a super loo facility, the Nelson Marina, Founders Heritage Park, public buses and bus stops, and heritage buildings.
OCS was able to meet these needs with a rigorous schedule of both commercial cleaning and facilities management services, including standard commercial cleaning, hygiene services and window cleaning.
More specialised cleaning is also undertaken periodically for the Council, including stripping and buffing hard flooring, carpet shampooing, six-monthly spring cleaning for public toilets with a foam gun, and water blasting.
With the onset of COVID-19, cleaning needed to be taken up a gear, particularly in public spaces, with touch point cleaning on bus services and cleaning of bus stops introduced at pace.