Our innovative and flexible approach to delivering both hard and soft FM services enables us to maximise service quality benefits and cost efficiencies for our customers. Our investment in the latest innovative technology, data analytics and continuous improvement initiatives ensure we provide best-value services across our integrated FM service partnerships with our customers.
Our global centres of excellence (including our Hard FM Centre of Excellence) provide further specialist expertise to our experienced management team to implement innovative technology and processes to support our customers to achieve their own organisational FM objectives.
Examples of our innovative solutions that we can offer our customers include:
- CAFM: our market-leading CAFM solution, Concept Evolution, operated by our experienced, local, 24/7 helpdesk team will deliver accurate, centralised, real-time data, through customer-specific, securely accessible web-portals;
- 'Internet of Things' (IoT) solutions: our IoT solutions make it possible to minimise energy consumption through artificial intelligence (AI), automatically adjusting inefficient behaviours, without impacting on occupant comfort. Our solution optimises heating, ventilation and air-conditioning (HVAC) based on an agreed set of rules, made possible through its powerful analytical software. Our IoT solution is a user friendly and evolutionary IoT integration platform, compatible with all market technologies, requiring no proprietary communication protocols. Through this technology we can maximise efficiencies through the control of all types of HVAC, lighting, automatic shading, curtain / blind motors, access control systems and much more in a simple and unobtrusive way, whilst also providing several levels of management views. The auto-learning functionality ensures unique optimisation of system operation for each location based on the collected data and analysis continuously compared to pre-determined environmental criteria;
- IoT CAFM interface: OCS has successfully interfaced our IoT solutions with our market-leading Concept Evolution CAFM system. This automated interface facilitates a more proactive maintenance solution, identifying and automatically escalating critical asset pre-fail information. This ensures predictive maintenance tasks are automatically generated directly within our CAFM and issued to the appropriately competent and experienced OCS team members to resolve;
- IoT and planned preventative maintenance (PPM) services: our PPM services, covering all mechanical, electrical and building fabric requirements, optimise the performance and lifecycle of our customers' building assets. Our professionally delivered maintenance packages, combined with our innovative and market-leading IoT solutions, ensure that statutory compliance is always achieved, whilst enabling a move from a traditional cyclical, frequency-based planned maintenance service to a condition-based maintenance (CBM) strategy;
- IoT and reactive maintenance service: through our IoT-driven predictive maintenance solutions, we can ensure that asset-uptime is maximised for our customers, providing them peace of mind whilst minimising the risk of unexpected asset failure, particularly relating to those systems and assets that are of the greatest criticality to each customer; and
- IoT and cleaning and washroom services: our IoT solution can drive targeted cleaning and washroom FM activities based on the usage profile of the location. It can also continuously monitor washroom consumable stock levels and automatically generate orders to avoid the consumable product running out. The OCS Global Cleaning Centre of Excellence also provides expert support to our team to successfully introduce the latest innovative technology and processes to add further value for our customers.
Contact us to see how we can support your business to achieve significant performance and cost benefits through our innovative solutions.