An extraordinary year for our extraordinary people

Today we launch our 2020 Annual Review.

We dedicate it to our 72,000 colleagues around the world as a thank you for their extraordinary efforts during this extraordinary year.

They are our cleaners, porters, security officers and technicians who've worked alongside our customers on the frontline to keep people safe. They are our leadership teams, service experts and support teams, who've adapted to the changing environment to protect our frontline colleagues and help our customers.

The publication brings together just some of their stories from around the world to highlight our role in 2020 as an expert and trustworthy provider of essential services. Our colleagues have ensured the safe and continuous operation of key infrastructure in healthcare, education, government and retail. In Thailand, we worked with customers like King Power International Group and Harrow Bangkok to develop and implement Covid-secure environments.

Gilles Mahe, CEO, Asia Pacific, says: "2020 was a challenging year due to the pandemic, yet despite this, I am pleased that PCS was able to finish the year on a strong note. This would not have been possible without the dedication and passion of our frontline colleagues, who put the customer at the core of everything we do."

The OCS Group Annual Review is available as an interactive PDF and can also be downloaded.