Retention is key when it comes to running a successful contract. We ensure our colleagues are supported by ensuring they have:
- a safe working environment
- a constructive appraisal process that encourages two-way communication and feedback, and
- career progression and educational opportunities.
When it comes to taking on existing employees on a contract, our experience in TUPE ensures colleagues are fully supported and engaged in the process from start to finish. This can include customer service training and courses facilitated by our learning and development department. Our colleagues are also offered a range of additional benefits through our partnership with the Personal Group.