We work with well-known retailers, large retail parks and shopping centres around the world. We provide essential services, delivered by colleagues who care about the visitor experience.
Trusted by retailers
Looking for a cleaning and waste management provider? How about ground maintenance and car park management? We provide all these services - and more - to shopping centres and retail chains. Whether you're after a single service or a fully integrated solution, we can help you.
Learn more by viewing our retail brochure
Delivering for your customers
But we're more than a service provider: we're a partner. We understand that delivering an enjoyable experience is critical to the success of our retail customers - which is why all our customer-facing colleagues receive NVQ Level 2 customer service training. We've also invested in a new in-house training course. The Guest Services Certificate Programme covers topics ranging from engaging with customers to overcoming difficult situations and is accredited by Corndel Business School.
Protecting the things that matter
We keep you safe. We deliver round-the-clock security services to protect people and property - but that's not all we do. We advise our shopping centre customers and their retailers about crime prevention. And our Security colleagues on the ground are a reassuring presence and a friendly face. They're trained to provide excellent customer service so they can help shoppers with their enquiries.
Learn more about our security services
A better environment for shoppers
A clean and hygienic environment means your customers keep coming back. We take into account peak hours and utilisation of space to meet the highest standards in the most efficient way - even at the busiest times. We also provide specialist cleaning for high-level areas such as atriums.
Learn more about our cleaning services
Sustainable options for your business
We're passionate about reducing our impact on the environment - and that of our customers too. At Baytree Shopping Centre in Brentwood, Essex, we worked together to increase recycling from 0.28% to 70% and reduce the use of cleaning chemicals. In 2019, this was recognised at the Green Apple Awards
Learn more about our waste management and recycling services
Car park management
To ensure the guest experience is continuous, at the point of arrival at your destination, our car parking teams are trained to
ensure quality and a consistent and seamless guest experience,
ensuring consistency and standards across the operation.