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    Facilities Management

    Facilities management services to support your industry, workplace, destination, or venue for the private and public sector. Backed by 125 years of experience, 130,000+ colleagues, and more than 8,000 customers.

    Why OCS?

Facilities Management Services for Every Industry

What sets our Facilities Management service apart is our emphasis on bespoke service delivery, tailored to the unique requirements of each sector we serve. Built on the understanding of the specific dynamics of environments like hospitals, schools, shopping centres, and arenas, our services are adapted to optimise functionality and impact.

Our approach is grounded in a learned and thorough understanding of the different challenges and needs of each setting, ensuring that our facilities management goes beyond routine tasks to truly enhance the user experience in each space.

Total Facilities Management (TFM) – One partner providing end-to-end accountability.
Single & Bundled Services – Hard Services, Security, Catering, Cleaning and Pest Control.
In-house self-delivered expertise managing your facility services, supported by 130,000+ colleagues.
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Hard Services-Led Facilities Management

Delivering best practice, productivity, resilience, experience and outcomes for colleagues and customers.

Delivering Measurable Results

We manage onboarding and team transfers with care. Whether you’re consolidating contracts or changing providers, we handle transitions with people-first processes, protecting continuity and retaining great talent.

A woman with long dark hair, wearing a navy blue OCS polo shirt, stands smiling in front of a staircase with glass railings in a bright, modern building.

Why OCS is Different

We combine 125 years of expertise, smart technology, and a people-first approach to deliver facilities services that make people and places the best they can be.

Our experience spans every sector, from healthcare and education to aviation and manufacturing, giving us the insight to solve complex challenges and keep your operations running smoothly. We are your partner dedicated to delivering measurable impact and lasting value.

NextGen FM® – Heritage and innovation working together to make facilities management smarter, faster, and more effective.
Self-delivery – 130,000+ OCS colleagues delivering consistent quality, quick response, and full accountability.
Beyond contracts – TRUE Values in action: measurable ESG results, inclusive workplaces, and investment in local communities.

Public Sector Facilities Management

Discover how our specialist teams and expertise help the public sector achieve efficient, reliable, and high-performing facilities.

Private Sector Facilities Management

See how our specialist teams and expertise create safer, smarter, and more productive environments for businesses and organisations.

Facilities Management Driving ESG Impact

We are committed to reducing environmental impact while helping you achieve your sustainability goals. Our approach prioritises green solutions by using microbial and bio based products, avoiding phosphates and aerosols, and choosing cleaning materials that are eco friendly, effective, and cost efficient.

Sustainable Operations: Reducing energy use, cutting waste, and adopting eco-friendly technologies throughout our services.
Inclusive Workplaces: Creating safe, supportive spaces that prioritise wellbeing and growth for all team members.
Ethical Governance: Ensuring transparency, integrity, and full compliance in all operations.
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Accreditations & Certification

Safety comes first. Backed by expert training, top industry accreditations, and award-winning standards, our teams deliver consistency, compliance, and best practices every time.

OCS QHSE Policy

Explore Our Latest Facilities Management News, Insights, and Customer Projects

Ready for a facility partner who works like part of your team?

From productivity gains to a better experience for your people, OCS turns everyday operations into a competitive advantage.

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Frequently Asked Questions for Facilities Management

  • Facilities management is the coordinated management of buildings and services to ensure they are safe, efficient, and fit for purpose. It covers everything from maintaining heating, plumbing, and electrical systems (hard services) to providing cleaning, catering, security, landscaping, and pest control (soft services). The goal is to create well-run environments that support the people who use them and the organisations that rely on them. Learn More.

  • We offer a comprehensive range of facilities management services tailored to the private sector, including property maintenance, janitorial services, security, landscaping, waste management, technical maintenance, and overall building management.

  • Yes. The public sector, incorporating healthcare, government and education, forms a significant part of our business, where we have an extensive in-house team and decades of experience.

  • We employ centralised management systems and streamlined processes to ensure consistency across multiple properties or locations. Our integrated approach facilitates efficient communication and standardised service delivery.

  • Absolutely. We understand that different businesses have unique requirements. We work closely with each client to tailor facilities management plans that align with their specific needs, industry standards, and preferences.

  • Yes, we have extensive experience in managing sensitive facilities and adhere to strict security protocols and confidentiality agreements. Our teams are trained to handle confidential information with the utmost discretion.

  • We implement stringent quality control measures, regular inspections, and ongoing team training to maintain consistent service quality. Our focus on efficiency and performance metrics ensures optimal service delivery.

  • Soft facilities management (Soft FM) focuses on services that support the day-to-day comfort, safety, and experience of building occupants. This includes cleaning, catering, security, pest control, and landscaping, all designed to create a healthy, welcoming, and productive environment. Learn More.

  • Absolutely. We keep abreast of industry regulations and standards, ensuring that our facilities management services comply with all relevant guidelines to support our clients’ compliance efforts.

  • Certainly. We have a track record of successful facilities management projects within the private sector, and can provide references or case studies demonstrating our expertise
    and successful implementations. Please get in touch – we’d love to share them with you.